T-Mobile loses 93,000 customers in Q2 2010

August 5, 2010 | by Andrew Kameka



Though Sprint recently managed to turn things around and gain new customers, T-Mobile has struggled to rebound and do the same. Announcing its Q2 2010 results today, T-Mobile revealed that its total number of customers served declined by 93,000 customers over the last three months.

In comparison to Q2 2009, T-Mobile actually gained 325,000 customers during this same period. That’s especially disappointing since the Q2 losses follow the 77,000 net customers that T-Mobile lost in Q1 2010. T-Mobile is optimistic about its chances to turn things around thanks to its expanding 3G and HSPA+ networks.

While Sprint and Verizon have attracted new customers with high-end Android devices like the HTC EVO 4G and Droid Incredible, T-Mobile has released disappointing devices like the GARMINFONE. The company finally has a device that can rival those other phones, the Samsung Vibrant, so it’s possible that it could stave off departing customers and even attract some new ones.