Android Phones

Rogers rolls out 911 calling fix, deems it a mandatory update

January 24, 2010 | by Robert Nelson

Android Phones, Carriers, HTC, Rogers

Rogers rolls out 911 calling fix, deems it a mandatory update

In the past week we learned about 911 calling issues with the Rogers branded HTC Dream and HTC Magic. But now in a little bit of good news the update that will offer a fix is being rolled out. And rolled out in an interesting way.

To begin with, the update is deemed as mandatory, and Rogers had to take a drastic measure to make sure everyone understood that. Basically, Rogers has disabled the internet access (as of 6am this morning) for anyone that has not applied the update.

According to the statement issued from Rogers;

“A mandatory software update is now available for Rogers HTC Dream and Magic customers to ensure 911 calls can be completed on these devices. These customers need to go immediately to http://www.rogers.com/dreamsoftwareupdate or http://www.rogers.com/magicsoftwareupdate on a PC to download the update. Users of Windows 7 or Macintosh will need to call 1-888-Rogers1 for update instructions. Customers will need to backup any personal items before the update process.”

Of course, there is a little bit of good news with this mess. First, once this update is applied users will be able to re-enable their GPS and in addition all users will be given a free month of data fees. Finally in some news that may make Magic users happy — the update is also adding the new version of Sense UI which includes multitouch.

[Rogers HTC Dream & Rogers HTC Magic via MobileSyrup]